FAQ

1. What types of 3D printers do you offer?
   - We offer a range of 3D printers suitable for hobbyists, designers, engineers, and educational STEM programs. Our selection includes FDM, SLA, and SLS printers.

2. What materials can I use with your 3D printers?
   - Our printers are compatible with various materials, including PLA, ABS, PETG, nylon, and more. We also provide a selection of 3D printing filaments to suit different project needs.

3. How do I choose the right 3D printer for my needs?**
   - Consider factors such as your budget, the type of projects you plan to work on, and the materials you intend to use. Our team is here to help you select the best printer for your specific requirements.

4. Do you offer technical support for your products?
   - No, for support, please contact the manufacturer for support while your product is under a manufacturer warranty.

5. What is your return policy?
   - We offer a 10-day return policy on all 3D printers and accessories. Please ensure the product is in its original condition and packaging when returning.

6. How can I track my order?
   - Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status on our website or with the shipping provider.

7. Do you offer educational discounts?
   - Yes, we offer special discounts for educational institutions and STEM programs. Please contact our sales team for more information.

8. Can I purchase spare parts and accessories?
   - Absolutely! We provide a wide range of spare parts and accessories to keep your 3D printer in top condition.

9. What payment methods do you accept?
   - We accept major credit cards, PayPal, and other secure payment options to make your purchase convenient and safe.

10. How do I maintain my 3D printer?
    - Regular maintenance includes cleaning the print bed, checking the nozzle, and ensuring the printer is free of dust and debris. Refer to our product manual for detailed instructions.

11-Are there customs or duties charges on items shipped from outside of the US?

Certain products are shipped directly from our international manufacturing partners. As a result, import duties, taxes, and brokerage fees are not included in the purchase price and may be assessed by U.S. Customs or the carrier at delivery.

These charges are outside of our control and are determined by customs authorities based on shipment value and classification.

International orders may require extended delivery times of up to 6 weeks.

Customers are encouraged to email info@3dprintiverse.com before placing an order to confirm timelines and import considerations.

For any specific questions or information you can reach us at info@3dprintiverse.com