Shipping Policy
We offer free shipping for the lower 48 states in the United States, (excluding Alaska and Hawaii). For other shipping locations please email us at info@3dprintiverse.com
No Shipping of 3D Printer or 3D Scanners to PO Boxes: Unless you have requested filaments or parts, our products tend to be large in size, we cannot ship to PO Boxes.
No Overnight or Expedited Shipping: Unless otherwise stated on specific products.
Customs Charges: When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
You are responsible for ensuring to comply with laws and regulations of the country of destination. Please note that 3dbrainlab.com or Frontier Online Ventures Corp are not responsible for the collection or determination of any customs duties or import VAT costs. This applies to all parts, accessories, materials and 3D Printers from outside the United States.
Once order is placed:
1) Order Confirmation Email: You will receive an order confirmation email with all relevant details. This means your order is in our system.
2) We Automatically Reach Out To USA-Based Suppliers: We pre-authorize your payment method and prepare shipment.
3) Ship and Deliver in 5-7 Business Days*: We process charges to your payment method and ship and deliver in 5-7 business days (from the shipment date), unless otherwise stated for specific products. This is if the product is immediately available**.
4) Tracking Information Released: We email your tracking information.
*Some larger products ( large 3d printers 3d scanner, or bulk order) will take longer than 5-7 business days as they require time to inspect and ship by special freight carrier. A revised shipping ETA is usually found in these products' descriptions. Please note we cannot guarantee shipping time. Unanticipated delivery delays by shipping companies (Fedex, UPS etc) are out of our control.
**Product not immediately available: We will email/call you with an estimated time of arrival (ETA) and you can decide how to proceed.
